Navigating Skygen: What Dental Practices Need to Know

By Shelley DeGroff, Founder of PPO Advisors Why This Blog Matters There are many credentialing platforms that dental networks utilize—CAQH, DentalXChange, and now most recently, Skygen. The challenge? There’s no unified system, and each network chooses its own path. That leaves practices constantly guessing which portal to use, and when. This blog isn’t about endorsing ...

Filed Under: PPO Advisors

MetLife’s Recoupment Policy Is Changing—And That’s a Win for Dentists

By Shelley DeGroff, Founder of PPO Advisors If you’ve ever had money pulled from your claim payments because of an overpayment made to a completely unrelated provider—buckle up. You’re going to like this. MetLife just announced they’re changing how they handle overpayment recoupments. Thanks to pressure from the ADA, they’ve agreed to stop taking money ...

Filed Under: PPO Advisors

Aetna and MetLife Two-Way Share Agreement Update

By Shelley DeGroff, Founder of PPO Advisors A big change is coming this fall that could impact your PPO reimbursements, and I want to make sure you’re ready. Starting September 1st, 2025, Aetna and MetLife will roll out a two-way share agreement that affects how you’re connected to patients across both networks. As the Founder ...

Filed Under: PPO Advisors