Attention Dentists and Office Managers!
We’ve got some important news that could impact your practice starting in March 2025. Sun Life’s Dental Health Alliance (DHA) and Cigna are teaming up to combine their networks. This means that Sun Life DHA and Cigna PPO providers now have shared access to each other’s networks. Sounds like big news, right? Let’s break it down!
What’s Changing?
Starting in March 2025, Cigna PPO providers will be added to the Sun Life DHA network. Likewise, DHA providers will have access to Cigna members. It’s a two-way street, which means your practice could see changes in how your patients access care.
Here’s the kicker: Cigna will initially be placed at the “bottom of the stack” regarding how the networks are prioritized. In plain English, Cigna providers will be integrated into DHA’s fee schedule, but as a secondary option for now.
Why Should You Care?
You might think, “This is just another network update, right?” Well, yes and no. While this may seem like a simple change, it can impact your practice’s finances, reimbursement rates, and overall patient flow—especially if you’re contracted with both DHA and Cigna.
This change could also create confusion around fees and eligibility for your providers. PPO Advisors is an expert in navigating network updates like these. If you’re unsure about how this partnership might impact your practice’s bottom line or need advice on adjusting to the new system, we can help.
What Should You Do?
Contact PPO Advisors today for a risk-free analysis of how this change could affect your practice. We’ll give you clear, actionable insights so you can be fully prepared for March 2025 and beyond. Stay ahead of the curve, and let PPO Advisors help make this transition smooth!